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Customer Agreement

This agreement sets forth the terms and conditions governing the provision of any services by WE DO Enterprise. By placing an order for services, the customer agrees to be bound by these terms and conditions.

Service T&C
Lawn Mowing T&C
Fertilizing & Weed Control T&C
Ice & Snow Management T&C
Logistics & Delivery T&C
Cleaning T&C
Digital Media T&C
Pest Control T&C
Privacy Policy
Service T&C

Terms & Conditions

WE DO Enterprise Service Terms & Conditions

  1. Eligibility
    Only the owner, legally authorized trustee, or partner of the customer may order services from WE DO Enterprise.

  2. Billing
    The cost of services will be calculated based on the scope of work and the work area. All charges will be clearly outlined in the service agreement.

  3. Purchasing Services
    The customer must purchase the appropriate amount of services based on the scope of work and the work area. Service quantity and frequency should match the specific needs of the property.

  4. Service Limitations
    WE DO Enterprise reserves the right to refuse service if there are any issues that prevent the provision of services, such as access limitations, hazardous conditions, or other obstructions. Services will resume once such issues have been resolved. 

  5. Access to Work Area
    The customer is responsible for ensuring that the work area is accessible for the provision of services. If the work area is not accessible, the customer must reschedule within 24 hours, or additional charges may apply.

  6. Liability
    WE DO Enterprise is not liable for any damage caused to objects or property located in the work area or surrounding areas during the provision of services. Customers are advised to remove or secure any items that could be at risk.

  7. Accuracy of Information
    The customer must provide accurate and complete information about the work area to ensure accurate pricing and service delivery. Any inaccuracies may result in additional charges or service delays.

  8. Payment
    Payment must be made in full before or upon completion of the services, unless otherwise agreed upon by both parties. Payment terms will be specified in the service agreement.

  9. Refunds
    WE DO Enterprise does not offer refunds for services. In unusual cases where a refund is applicable, a 25% administrative fee will be applied.

​

By requesting our services, you acknowledge and agree to these terms and conditions. Please review and understand these terms before proceeding with the service.

Thank you for choosing WE DO Enterprise.

Lawn Mowing T&C

Lawn Mowing Terms & Conditions

WE DO Enterprise Lawn Mowing Service Terms & Conditions

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1. Eligibility

Services are provided exclusively to the property owner, legally authorized trustee, or registered partner. By requesting service, the Client affirms they are authorized to enter into this agreement.

2. Service Scope

Standard Services Include:

  • Lawn Mowing: High-quality cutting with sharp, clean equipment.

  • Edge Trimming: Neat trimming along hardscapes and garden borders.

  • Tidy Finish: Clippings are blown off hard surfaces.
    Premium packages include bagging and removal of clippings.

3. Service Packages

Weekly Service

  • Billed monthly or seasonally

  • Up to 4 visits per month, weather permitting

  • Ensures consistent, worry-free lawn care

Express Service

  • Efficient mowing and basic trim

  • Budget-friendly and time-efficient

Premium Service

  • Precision mowing and sharp edging

  • Bagged clippings

  • Enhanced detail and finish

4. Lawn Readiness & Conditions

  • Lawns should be maintained at 3–4 inches in height.

  • Lawns exceeding 4 inches will be double-cut and billed at 1.5–2x standard rate per 2,500 sq ft.

  • Lawn must be accessible and free of waste, debris, or obstructions at the time of service.

  • WE DO Enterprise reserves the right to reschedule or refuse service if conditions are unsafe or unsuitable.

5. Missed Visits & Weather Delays

  • Missed visits due to inclement weather will be rescheduled at the earliest opportunity.

  • In the case of seasonal contracts, overgrown grass will be mowed twice (if needed) to maintain quality and avoid clumping.

  • Billing remains unchanged for missed weeks, as additional time and effort required during rescheduled visits compensates for skipped service.

6. Additional Services (Optional)

  • Garden Maintenance

  • Lawn Care Program

  • Seasonal Cleanups

  • Lawn Restoration

These may be added to the service plan by written agreement.

7. Yard Waste Removal

  • Premium service includes removal of up to 5 kg of yard waste per 2,500 sq ft per visit.

  • Additional yard waste removal is available at extra charge upon request.

8. Service Period

  • Standard mowing season runs from May 1 – October 31.

  • Services requested outside this period are subject to availability and weather conditions.

9. Payment Terms

  • Prepayment is required to begin or continue services unless otherwise agreed in writing.

  • Invoices are issued monthly or per-visit based on the selected plan.

  • Accepted payment methods include e-Transfer, Credit Card, Bank Deposit.

10. Cancellation & Refund Policy

  • A minimum of 48 hours’ notice is required for cancellations.

  • Late cancellations are subject to a 25% cancellation fee.

  • WE DO Enterprise does not offer refunds. In exceptional cases, an approved refund is subject to a 25% administrative fee.

11. Pet Waste & Safety Policy

  • All lawns must be free of pet waste before service.

  • Failure to comply will result in a $125 hazardous waste fee plus $50 per scoop.

12. Weed Management

  • Lawns heavily infested with weeds are serviced at Premium rates due to the additional time required.

13. Liability

  • WE DO Enterprise is not liable for damage to property, sprinklers, outdoor items, or landscape elements left in the lawn area.

  • Clients are responsible for ensuring that the lawn is clear and accessible prior to service.

14. Acceptance of Terms

By initiating or continuing lawn mowing services, the Client acknowledges they have read, understood, and agreed to the terms outlined in this Agreement.

Thank you for choosing WE DO Enterprise.

Fertilizing & Weed Control T&C

Fertilizing & Weed Control Terms & Conditions

WE DO Enterprise Fertilizing & Weed Control Terms & Conditions

  1. Eligibility
    By requesting fertilizing and weed control services from WE DO Enterprise, you agree to the following terms and conditions. These services are available only to the owner, legally authorized trustee, or partner of the property.

  2. Service Scope
    Fertilizing and weed control services include the application of fertilizers, herbicides, and other treatments to promote lawn health and control weeds as specified in the service agreement.

  3. Customer Responsibilities
    Customers must ensure that the treatment areas are accessible and that pets and children are kept away during and after application as advised by the technician.

  4. Limitation of Liability
    WE DO Enterprise is not liable for any adverse effects on plants, lawn, or other vegetation due to pre-existing conditions or the customer’s failure to follow post-treatment guidelines.

  5. Information Accuracy
    Customers must provide accurate and complete information about the lawn and treatment area to ensure effective service delivery.

  6. Payment
    Payment for fertilizing and weed control services must be made in full before or upon completion of the service unless otherwise agreed upon.

  7. Service Cancellation
    To cancel a scheduled fertilizing or weed control service, a minimum notice of 48 hours is required. Failure to provide proper notice may result in a 25% cancellation fee.

  8. Refunds
    WE DO Enterprise does not offer refunds for fertilizing and weed control services. If a refund is applicable, a 25% administrative fee will be applied.

​

By requesting our fertilizing and weed control services, you acknowledge and agree to these terms and conditions. Please review and understand these terms before proceeding with the service.

Thank you for choosing WE DO Enterprise.

Garden Care Terms & Conditions

WE DO Enterprise Garden Care Terms & Conditions

  1. Eligibility
    By requesting garden care services from WE DO Enterprise, you agree to the following terms and conditions. These services are available only to the owner, legally authorized trustee, or partner of the property.

  2. Service Scope
    Garden care services include tasks such as pruning, planting, mulching, and general garden maintenance as specified in the service agreement.

  3. Customer Responsibilities
    Customers must ensure that the garden area is free of obstacles and provide access for WE DO Enterprise to perform the services. Any specific instructions regarding plant care or garden layout should be communicated in advance.

  4. Limitation of Liability
    WE DO Enterprise is not liable for damage to plants, garden ornaments, or other garden features unless due to negligence on our part. Customers are responsible for safeguarding delicate or valuable items in the garden.

  5. Information Accuracy
    Customers must provide accurate information about the garden's condition and layout to ensure successful service delivery.

  6. Payment
    Payment for garden care services must be made in full before service unless mutually agreed otherwise.

  7. Service Cancellation
    To cancel a scheduled garden care service, a minimum notice of 48 hours is required. Failure to provide proper notice may result in a 25% cancellation fee.

  8. Refunds
    WE DO Enterprise does not offer refunds for garden care services. If a refund is applicable, a 25% administrative fee will be applied.

​

By requesting our garden care services, you acknowledge and agree to these terms and conditions. Please review and understand these terms before proceeding with the service.

Thank you for choosing WE DO Enterprise.

Garden Care T&C

Snow & Ice Management Terms & Conditions

WE DO Enterprise Snow & Ice Management Terms & Conditions

  1. Eligibility
    By requesting snow removal services from WE DO Enterprise, you agree to the following terms and conditions. These services are available only to businesses or entities legally authorized to manage the property in question.

  2. Service Scope
    WE DO Enterprise provides snow removal services for commercial driveways and walkways as specified in the service agreement. Services include snow plowing, shoveling, and de-icing.

  3. Timing and Conditions
    Snow removal services will be performed based on the agreed schedule or upon snowfall exceeding a specified depth, as outlined in the service agreement. WE DO Enterprise is not responsible for the timing of snow removal if the snowfall occurs outside of the agreed service hours.

  4. Customer Responsibilities
    Customers must ensure that all vehicles and obstacles are cleared from driveways and walkways before the scheduled snow removal service. Failure to do so may result in incomplete service or rescheduling, which may incur additional charges.

  5. Limitation of Liability
    WE DO Enterprise is not liable for damage to property, landscaping, or surfaces due to snow removal activities, including but not limited to plowing, shoveling, or de-icing, unless caused by negligence. Customers are responsible for pre-existing conditions on the property.

  6. Information Accuracy
    Customers must provide accurate and complete information regarding the property, including driveway and walkway dimensions and any specific service requirements. Incorrect information may result in service delays or additional charges.

  7. Payment
    Payment for snow removal services must be made in full before service unless otherwise agreed upon. WE DO Enterprise reserves the right to withhold service if payment is not received as agreed.

  8. Service Cancellation
    To cancel a scheduled snow removal service, a minimum notice of 24 hours is required. Failure to provide proper notice may result in a cancellation fee equal to 25% of the service charge.

  9. Refunds
    WE DO Enterprise does not offer refunds for snow removal services. If a refund is applicable, a 25% administrative fee will be applied.

  10. Force Majeure
    WE DO Enterprise is not liable for delays or failures to provide snow removal services due to circumstances beyond our control, including but not limited to extreme weather conditions, equipment failure, or other unforeseen events.

​

By requesting our snow removal services, you acknowledge and agree to these terms and conditions. Please review and understand these terms before proceeding with the service.

Thank you for choosing WE DO Enterprise.

Snow & Ice Management T&C

Cleaning Terms & Conditions

WE DO Enterprise Cleaning Terms & Conditions

  1. Eligibility
    By requesting home cleaning services from WE DO Enterprise, you agree to the following terms and conditions. These services are available only to the owner, legally authorized trustee, or partner of the property.

  2. Service Scope
    Home cleaning services include general cleaning tasks such as dusting, vacuuming, mopping, and sanitizing as specified in the service agreement.

  3. Customer Responsibilities
    Customers must ensure that the areas to be cleaned are accessible and free of excessive clutter. Specific cleaning instructions should be communicated in advance.

  4. Limitation of Liability
    WE DO Enterprise is not liable for damage to personal property or items left in the cleaning area unless due to negligence on our part.

  5. Information Accuracy
    Customers must provide accurate information about the property and areas to be cleaned to ensure effective service delivery.

  6. Payment
    Payment for home cleaning services must be made in full before the service unless mutually agreed otherwise.

  7. Service Cancellation
    To cancel a scheduled home cleaning service, a minimum notice of 48 hours is required. Failure to provide proper notice may result in a 25% cancellation fee.

  8. Refunds
    WE DO Enterprise does not offer refunds for home cleaning services. If a refund is applicable, a 25% administrative fee will be applied.

​

By requesting our garden care, fertilizing and weed control, or home cleaning services, you acknowledge and agree to these terms and conditions. Please review and understand these terms before proceeding with the service.

Thank you for choosing WE DO Enterprise.

Cleaning T&C
Pest Control T&C

Pest Control Terms & Conditions

WE DO Enterprise Pest Control Terms & Conditions

  1. Pests to be Controlled
    Please refer to the invoice or the front page of the Pest Control Agreement. WE DO Enterprise’s sole obligation under this agreement is to provide pest treatments as outlined, in accordance with the specified terms and conditions.
    1.1. Pest-Free Guarantee and Treatment
    If persistent insect activity occurs indoors, as identified on the invoice or agreement, it will be covered as a re-treatment. WE DO Enterprise agrees to treat the specified insect activity as indicated. If, after at least two treatments within a 60-day period, WE DO Enterprise is unable to control or eliminate the interior insect activity, the customer may be eligible to a partial or full refund.
    A service fee of $125.00 per retreatment may be deducted from the refund. No additional charges beyond those stated in the invoice or agreement will apply for treating interior insect activity.

  2. Customer Obligations
    The customer agrees to receive and pay for the treatment outlined on the invoice or agreement and to make the premises available to WE DO Enterprise to perform such treatments.

    2.1. The customer is responsible for following the guidelines set forth by the technician and ensuring the safety of any guests, pets, or property during the extermination process.

    2.2. The exterminator technician requires occupants to vacate the treatment area for up to one hour.

    2.3. The customer is responsible for decluttering, organizing, and cleaning up the treatment area to be accessible by the technician.

    2.4. Customers are advised to put food, countertop, and dish items in bags and store them away from the treatment area. Once the extermination is complete, items can be put away.

    2.5. Customers are advised to move furniture away from walls so that the technician can apply treatment to the baseboards, crevices, and other areas.

  3. Future Damage and Limitation of Liability

    3.1. This agreement does not guarantee against present or future insect damage to buildings or contents nor provide for repair or compensation.

    3.2. This agreement does not provide for the control or prevention of termites, any other wood-destroying insects, organisms, or any other pest not identified herein. If carpenter ant coverage is selected, it will be provided. CUSTOMER expressly waives and releases WE DO Enterprise from any liability and/or claim for personal injury, structural damage, or damage to contents caused by wood-destroying insects, organisms, or any other arthropods listed or not listed in this agreement.

    3.3. WE DO Enterprise does not guarantee against the elimination of bed bugs or against the present or future presence of any other arthropods or pests. WE DO Enterprise is not liable for consequential damages to the property or its contents sustained by the customer as a result of bed bugs or any other arthropods or pests. WE DO Enterprise is not liable for any form of repairs to buildings or their contents. WE DO Enterprise is not liable for any injury or damages resulting from contact with any product used by WE DO Enterprise to treat the premises. WE DO Enterprise's liability is limited to the amount paid by the customer to WE DO Enterprise for treatments rendered.

  4. Cancellation

    4.1. Cancellation of this agreement must be in writing and made prior to 30 days before the next scheduled treatment. Cancellation prior to the completion of the initial 12-month agreement period will result in an early termination fee equal to the cost of one recurring service charge.

    4.2. THERE IS NO CANCELLATION FEE AFTER THE INITIAL 12-MONTH PERIOD. Should the customer choose to refuse service either upon the arrival of the service technician at the premises or days before the next scheduled service visit, and the INITIAL SERVICE has already been performed, the customer shall be charged as indicated on this invoice or agreement for that quarterly period.

    4.3. THERE IS NO CANCELLATION FEE EITHER BEFORE THE INITIAL SERVICE HAS BEEN PERFORMED NOR AFTER THE INITIAL 12-MONTH PERIOD HAS ELAPSED.

  5. Schedule of Treatments
    WE DO Enterprise will treat the premises on a quarterly schedule or 15 days from the month indicated in the SCHEDULE on the invoice or agreement. WE DO Enterprise reserves the right to change the treatment schedule if necessary and will advise the customer should this occur.

  6. Disclaimer
    WE DO Enterprise's liability under this agreement will be terminated if WE DO Enterprise is prevented from fulfilling its responsibilities under the terms of this agreement due to transportation shortages of fuel and/or materials, strikes, embargoes, fires, floods, quarantine restrictions, natural disasters, or any other act of God or circumstances beyond the control of WE DO Enterprise.

  7. Customer Responsibilities
    Customer agrees to notify WE DO Enterprise prior to treatments of any occupants that are allergic or sensitive to the products used. Additionally, the customer agrees not to tamper with or modify control devices used for pest control protection

  8. Pricing
    Customer acknowledges that the price of services provided may need to increase over time due to economic inflation and/or the increased costs of providing high-quality service. WE DO Enterprise agrees that there shall be no increase in price during the customer's initial service term.

Thank you for choosing WE DO Enterprise.

Logistics Delivery Terms & Conditions

WE DO Enterprise Logistics Delivery Terms & Conditions

  1. Eligibility
    By requesting logistics delivery services from WE DO Enterprise, you agree to the following terms and conditions. These services are available only to businesses or individuals legally authorized to ship or receive cargo.

  2. Service Scope
    WE DO Enterprise provides local and regional cargo delivery services as specified in the service agreement. This includes the transportation of goods within designated areas.

  3. Cargo Preparation
    Customers are responsible for properly packaging and labeling all cargo. WE DO Enterprise reserves the right to refuse improperly packaged or hazardous materials.

  4. Delivery Times
    Estimated delivery times are provided based on the destination and current service schedules. WE DO Enterprise is not liable for delays due to weather, traffic, or other unforeseen circumstances.

  5. Limitation of Liability
    WE DO Enterprise is not liable for loss, damage, or theft of cargo during transit unless due to negligence on our part. Liability is limited to the amount specified in the service agreement.

  6. Information Accuracy
    Customers must provide accurate and complete information regarding the cargo, including weight, dimensions, and delivery addresses. Any discrepancies may result in additional charges or delays.

  7. Payment
    Payment for logistics delivery services must be made in full before or upon delivery unless otherwise agreed upon. WE DO Enterprise reserves the right to withhold delivery until payment is received.

  8. Service Cancellation
    To cancel a scheduled delivery, a minimum notice of 24 hours is required. Failure to provide proper notice may result in a cancellation fee equal to 25% of the delivery charge.

  9. Refunds
    WE DO Enterprise does not offer refunds for delivery services. If a refund is applicable, a 25% administrative fee will be applied.

  10. Force Majeure
    WE DO Enterprise is not liable for delays or failures to deliver due to circumstances beyond our control, including but not limited to natural disasters, strikes, or transportation disruptions.

​

By requesting our logistics delivery services, you acknowledge and agree to these terms and conditions. Please review and understand these terms before proceeding with the service.

Thank you for choosing WE DO Enterprise.

Logistics Delivery T&C

Digital Media Services Terms & Conditions

WE DO Enterprise Digital Media Services Terms & Conditions

  1. Eligibility
    Digital media services from WE DO Enterprise are available only to clients who are the rightful owners or authorized representatives of the business or project for which services are being requested.

  2. Service Scope
    WE DO Enterprise offers a variety of digital media services, including but not limited to video promotions, audio engineering, logo design, die-cut stickers, vinyl decals, branding kits, website development, installations, and computer builds. Specific details of each service will be outlined in the individual service agreement.

  3. Project Specifications
    Clients must provide clear and complete project specifications, including but not limited to design preferences, technical requirements, and any relevant content. WE DO Enterprise is not responsible for delays or additional charges resulting from incomplete or inaccurate information.

  4. Revisions and Approvals
    WE DO Enterprise will provide a set number of revisions for each project, as outlined in the service agreement. Any additional revisions beyond this may incur extra charges. Clients are responsible for reviewing and approving final designs and deliverables.

  5. Delivery Times
    Estimated delivery times will be provided for each project based on the complexity and scope of work. WE DO Enterprise is not liable for delays due to unforeseen circumstances or client-related issues.

  6. Installation Services
    For installations related to digital media projects, clients must ensure that the installation site is prepared and accessible. WE DO Enterprise is not responsible for delays or additional charges resulting from site-related issues.

  7. Limitation of Liability
    WE DO Enterprise is not liable for any indirect, incidental, or consequential damages arising from the use of our digital media services. Liability is limited to the amount paid by the client for the specific service provided.

  8. Ownership and Intellectual Property
    Upon full payment, clients will receive ownership rights to the final deliverables, excluding any third-party content or tools used in the creation process. WE DO Enterprise retains the right to use project work for portfolio and marketing purposes unless otherwise agreed upon.

  9. Payment
    Payment terms will be outlined in the service agreement. Full payment is required upon completion of the project or as agreed upon in the contract. WE DO Enterprise reserves the right to withhold deliverables until payment is received.

  10. Cancellations and Refunds
    Clients may cancel services before project commencement with no penalty. Cancellations after work has begun may incur charges based on the amount of work completed. WE DO Enterprise does not offer refunds once a project is completed and delivered. In unusual cases where a refund is applicable, a 25% administrative fee will be applied.

  11. Force Majeure
    WE DO Enterprise is not liable for delays or failures to deliver services due to circumstances beyond our control, including but not limited to natural disasters, technical failures, or other unforeseen events.

​

By requesting digital media services from WE DO Enterprise, you acknowledge and agree to these terms and conditions. Please review and understand these terms before proceeding with the services.

Thank you for choosing WE DO Enterprise.

Digital Media T&C

Privacy Policy

WE DO Enterprise Privacy Policy

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1. What Information Do We Collect?

We collect both personal and non-personal information from our site visitors and customers. This may include:

  • Name, phone number, and email address

  • Mailing address and billing information

  • IP address and device/browser information

  • Purchase history and communication records

  • Site usage data such as page visits, interaction times, and referring sites

Some of this information is voluntarily provided (e.g., through contact forms or payments), and some is collected automatically via cookies and analytics tools.

2. How We Collect Information

We collect information in the following ways:

  • When you fill out a contact form or request a quote

  • When you make a payment for services

  • When you subscribe to email updates or newsletters

  • Automatically via cookies and analytics tools when you browse our website

3. Why We Collect Personal Information

We collect your information for the following reasons:

  • To deliver and manage the services you request

  • To provide customer support and respond to inquiries

  • To process payments and send invoices

  • To send updates, service reminders, or marketing (only if you opt in)

  • To comply with legal or regulatory obligations

  • To improve our website and services through analytics

4. How We Store, Use, and Share Information

  • Your data is stored securely on servers hosted by our web provider.

  • We use third-party payment gateways that follow strict PCI-DSS standards to process transactions securely.

  • We do not sell or rent your personal data to any third party.

  • Information may be shared with service providers (e.g., payment processors, web hosts) solely for the purpose of running our business.

  • We may disclose information if legally required (e.g., by a court order or for law enforcement).

5. Communications

We may contact you via:

  • Email, SMS, or phone for service updates, confirmations, and reminders

  • Promotional emails or newsletters (only if you opted in)

  • You can unsubscribe at any time using the "unsubscribe" link in emails or by contacting us directly

6. Cookies and Tracking Tools

We use cookies and third-party tracking tools (such as Google Analytics) to:

  • Understand how visitors use our website

  • Improve site performance and usability

  • Customize user experience

You can disable cookies through your browser settings, but this may affect your ability to use some features of the site.

7. Withdrawing Consent or Accessing Your Data

You may request to:

  • Access or correct your personal data

  • Withdraw your consent for data processing

  • Delete your personal data (where legally permitted)

To do so, contact us at:
Email: info@wedoenterprise.ca

8. Policy Updates

We reserve the right to update this Privacy Policy at any time. Changes will take effect immediately upon posting. You are encouraged to review this policy periodically. If significant changes are made, we will notify you via our website or email.

Thank you for choosing WE DO Enterprise.

Privacy Policy
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